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Call Customer Services On 01225 756 093

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customer support & feedback

Every member of the apetito team prides themselves on the level of customer service they provide.

Ladies laughingWe are committed to providing all our customers with a first-class service and the very best products.  Everything that we produce is tested for quality before it leaves our factory and we have stringent processes in place to make sure that our service is second-to-none.

Despite this commitment to quality in all areas of our business, problems do occasionally arise - when they do, we want to rectify them as quickly as possible, and ensure that they don't happen again.

did you know?

Our response time to a customer query.

Tell us what you think

Whether it’s comments on our food from your patients, residents or clients, or a problem you’d like us to resolve, we want to hear from you.  We guarantee we’ll respond to any issue within 24 hours, and if you have a complaint we will aim to resolve it within five days.

Customer feedback

If you’ve got some feedback about any of our products, we’d love to hear it.

We do our utmost to provide you with quality products and a world-class service. And if you don’t always receive the very best from us, we’ll listen to your feedback and act quickly to make sure you’re completely satisfied.

emma lloyd, team leader customer relations – apetito