About the service

About our service

When shopping and cooking become too much to manage, hot meal deliveries are a great way to stay happy and healthy at home.

What can I expect?

  • Delivery available 7 days a week, 365 days a year
  • Meals delivered at lunchtime, along with an optional teatime snack
  • Professional, safe delivery staff - DBS checked
  • A friendly check on your comfort and wellbeing
  • Dishes delivered hot/ready to eat and at optimum nutritional value
  • No contracts or delivery charges

Can you cater for my meal preferences?

  • A wide choice of delicious, chef-prepared meals
  • Meals to cater for special diets
  • Meals that cater for diverse cultures and religious beliefs

Learn more.

What happens if I want to cancel my meal?

It’s easy to cancel your hot meal delivery or take a break, even for a day

Friendly, professional delivery staff

Our delivery drivers aren’t just drivers, they’re a vital part of our service.

They work from local centres and genuinely care about our customers. They’re trained in food safety and nutrition, and the needs of people with dementia.

Many of our customers look forward to seeing their friendly delivery driver each day. Drivers will check on their wellbeing, and help to plate meals or fetch a glass of water if required. If there’s no answer at the door, or the driver has any concerns, a call will be made to a specified person or next of kin.

The meals are cooked en route in our state-of-the art Chefmobil vans. The vans feature built-in ovens and state-of-the-art equipment, which means that your meal will arrive cooked to perfection and at optimum temperature.

meals on wheels driver delivering to customer

Security at the door

For your peace of mind, we ensure all of our drivers are screened and approved by the Disclosure and Barring Service (DBS). They also wear our branded uniform and carry an apetito badge, so they’re easily identified.

If you want to check the identity of the driver at your door, simply call your local service centre. 

If you can’t get to the door, our drivers will be able to access a safe that holds a spare key for your door. This is with your approval, and the code is encrypted on all of our paperwork.
chicken and ham pie

Easy menu choice and ordering

With apetito it’s so easy to order your meals from our weekly changing menu. Simply mark your choices, call us, or hand the order to your driver.

We encourage all of our customers to pay by Direct Debit if they can. This is the easiest and most secure method for all parties. A relative or friend is also able to pay for your meals.
sticky toffee pudding and custard

What does the service cost?

The cost of a hot main meal and dessert will vary depending on your location or whether your meals are subsidised by your local council.

For more information on costs, please contact your local service centre.

Find your nearest depot

To find and contact your nearest apetito meals on wheels service centre, please enter below the postcode of the area you'd like meals delivered.