Getting Started

Getting started with our Community Meals service

How our Community Meals service works

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Give us a call

As part of your initial consultation we will assess your needs and discuss the best way to partner with you.

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Book a tasting

We always offer you the chance to try our meals before committing, so you can make an informed decision.

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Plan your menus

Your dedicated Catering Consultant will offer advice on planning your menu to suit your customers’ needs.

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Place your order

Log in to my apetito, our online portal, where you as a customer can access nutritional information on our products, build your menus and place your orders in one easy place.

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Tailor your delivery dates

We deliver meals on your agreed delivery days. They can then be stored in the freezer, ready for your staff to cook and serve.

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Prepare and serve delicious meals

Simply remove the meals you need from the freezer and follow the cooking instructions provided on the lid.

Start your Community Meals service

Ongoing customer support

apetito Chef Phil Rimmerapetito Chef Phil Rimmer

Your Catering Consultant will be on hand to assist with any questions or changes to your needs. apetito’s in-house Dietitian can also be consulted on any dietary requirements.


Our aim is to ensure our meals and support help you make a real difference to the health and well-being of your customers.


Supporting you every step of the way

Hertfordshire Independent Living Service logo

apetito has worked closely with our team of dietitians and nutritionists. This means we can provide every client with meals they love to eat whilst providing extensive choice and excellent nourishment.

apetito has supported us every step of the way, working with passion to improve the health and wellbeing of older and vulnerable people. They’ve been a key partner in helping us become the largest charitable provider of meals on wheels in the UK.

Sarah Wren
Chief Executive, Hertfordshire Independent Living Service

Explore our Community Meals service

Community Meals

Frequently Asked Questions