The department and team
This position is 15 hours per week, working 2 out of 7 days on a rota, including weekends and bank holidays.
Our community meals service delivers hot meals to some of society's most vulnerable adults. We have contracts throughout the country that offer a seven day a week food service solution for this client base.
All of our meals are prepared by chefs in our own Trowbridge kitchen and can cater for a wide variety of tastes, ethnicities and dietary requirements
The service that we provide is much more than simply providing a hot meal; we provide a 'safe & well-being check' and have a rigorous process of reporting of any illnesses and unforeseen circumstances that we might come across. We will even wait with a customer until a relative or ambulance attends the scene.
A passion for supporting vulnerable people, together with a great attitude towards customer service is essential for this role.
You will support the Sales & Contracts Manager in being responsible for the Contract and will have input into the financial performance, health & safety, client liaison, recruitment, training and development of your team.
The ideal candidate should be inspirational, challenge the norm and not be afraid to think big!
Who we are
We’re the leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people at home or in care.
We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.
Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care.
We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We support British food and farming and operate a successful programme of waste reduction and resource efficiency across our whole business.
In addition to your salary you will receive a comprehensive training program, 33 days annual leave holiday entitlement, the ability to buy additional annual leave, retail discounts, free car parking, subsidised staff restaurant, free turkey (or voucher) at Christmas and much more!
Proven experience in supervising a team successfully including investigations, disciplinaries and managing absence
Experienced in stock control
Have had to complete paperwork as part of current/previous role
Experienced in handling cash
To be IT literature – Microsoft packages
Able to provide excellent customer service
Full Driving license for Manual vehicles with the entitlement to drive in the UK
Good understanding of written & oral English
Experience of working with the elderly/vulnerable
Experience of fleet management
Experience of depot organisation
Food Hygiene certificate
Clean driving license
Some Health & Safety training